PR preparer received an email with above subject. Email details as follows:
The Document Manager failed with error number 3.
Error Number 3 = Unknown Error.
Contact your system administrator.
Error Messages:
POXDMACTION-100: ORA-00054: resource busy and acq
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Findings:
The PR was still in "In Process" status and NOT been forwarded to the next approver. This problem might happen intermittently due to Oracle workflow was too busy to process all the requests.
Go Workflow Administrator -> Administrator Workflow -> Status Monitor, search by Item Key and Type Internal Name ("REQAPPRV" in this case). You will find the workflow completed with error. Retry the workflow and it should completed normal this time.
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